10/1/2003 Web Based Interface for Public Housing Authorities Receives National NAHRO Award for Excellence Los Angeles, California - October 1st, 2003 Better Results is pleased to announce that the Housing Commission of Anne Arundel County, Maryland has been awarded the 2003 National Award of Excellence in Innovation by the National Association of Housing and Redevelopment Officials (NAHRO). Better Results launched their @Your Service web based on-line public housing application processing solution late last year with the assistance of HCAAC who won the regional NAHRO award prior to competing for their national recognition to be officially awarded at the national conference on October 21st. "We heard what Better Results was planning to do with their web technology and we jumped at the chance to participate in their early adopter program" states Harvey Cook, HCAAC Director of Information Technology. Cook continues "Since implementing the initial housing application module in the 4th quarter of last year, we have processed in excess of 700 applicants on-line, thus relieving a tremendous burden from the shoulders of our processing staff." The @Your Service web based interface for Public Housing Authorities originally was developed as a single event solution providing public housing applicants an easy interface to apply on-line for housing assistance. As a result of the successes at HCAAC, @Your Service has been re-designed to include additional modules for on-line real time Wait List Status Checking and web based Vendor Payment Status. Enhancements in the areas of Purchase Order Routing and on-line Job Applications are in the planning stages. "We are extremely proud of NAHRO�s recognition of HCAAC, Harvey Cook and his team for their dedication and desire in creating alternative methods for housing clients and vendors to better utilize the systems and resources that are available." Comments Jeff Jakus, President of @Better Results. "We are looking forward to a long term development relationship with HCAAC as we further develop the @Your Service solution and in providing new leading edge housing specific technologies in the future." HCAAC is also one of the many housing agencies that have successfully implemented Better Results� enhanced ad-hoc query and reporting technologies based upon the ViaODBC suite of connectivity tools, the original Better Results product focus for the Public Housing Market.